Frequently Asked Questions

Largest Vault Door Manufacturer in the USA

What size should I frame the rough opening?

  • STOCK - Heavy, Magnum or Magnum Extreme Vault Doors = 82” x 43 ¾”
  • STOCK - Standard Vault Door = 79 ¼” x 39 ¼”
  • STOCK - Light Vault Door = 70 ½” x 35”
  • CUSTOM ? – Yes, we do custom sizes, call me for rough opening details.

How do I place an order ?

Once you know what you want all I need is $500 check or credit card to lock in a date for completion. The remaining balance will be charged and additional 3% if you use a credit card; as personal check would be fine.

Mail checks to:

  • Smith Security Safe Inc.
  • P.O. Box 185
  • Tontogany Ohio 43565

What happen when the door has been built and ready to ship?

When your door is completed I will call you before we ship the door. During that call I will give you a tracking number so you will know the day the door will be delivered. Keep in mind if you have Smith Security install the door we will let you know the date and hour when we will be on site to install the door.

What should I do when the vault door is delivered?

Check for any damage and if there is, mark damaged on the freight bill. NOTE: A. The door will not function properly laying down. B. Do not force handle.

How do I install my new vault door?

Moving the door is the hard part if you need any ideas please call me. We offer nationwide installation to save your back. You will need to stand up the door to remove the full inside flange or brackets and carry them inside the room. Once the door is in place just finger tighten all of the bolts, you may need to use a punch to line the holes up with the full inside flange, if you have the brackets they will be marked with dots to which corner they go to.

Next, pull the top lynch pin that is behind the top inside panel this will unhook your lock to make it easier to fit the door. Do Not Over Tighten The Bolts !

Keep running the plungers in and out as you tighten the bolts and once the plungers start to not fit in the holes stop tightening the bolts or you may have to back them off. If the door does not lay flat against the door stop you may have to tweak the door, this is done by placing a block of wood at the bottom of the frame and then gently slam the door on to the wood and this will move the top into place, if the bottom in hanging out just put the wood at the top.

My door has a digital lock with a battery, when do I change the battery?

Always have the door opened when you change the battery. Lightly bump the keypad up a half an inch to be lifted off the shoulder bolts. The battery will last 3-7 years and always use an Energizer battery.

I need schematics / prints?

Visit the prints page on our website to download full PDF schematics of our doors.

Q. I have other questions? A. Please give me a call or send me an email.

Thank you for visiting my website! Please contact me, Doug Smith, when thinking about buying a vault door or gun safe.

  • Doug Smith, Owner
  • 800.521.0335
  • 419.823.1423
  • Smith Security Safes, Inc. - A Tradition in Quality | 800-521-0335 | 419-823-1423 |
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