Frequently Asked Questions
Largest Vault Door Manufacturer in the USA
You make so many vault door styles. How do I decide which one?
The type of vault door you that is right for you depends on your needs. We have smaller vault doors that you can install yourself that offer protection, but not maximum security. Our light or standard vault doors are great for basic protection, but the seasoned criminal will be able to break in with the right tools. It really depends on the value of what you are storing in the vault room. The more valuable the objects in the vault room, the higher security vault door and vault room you would want to secure. If you have a vault room that is primarily going to be a storm shelter than a light or heavy vault door would suffice. If you are storing objects that criminals will go to extreme measures to obtain then perhaps you need a more extreme vault door like our MAGNUM EXTREME DELUXE VAULT DOOR. It is hard to determine what is right for you so please all me anytime to discuss your intentions, why you want a vault door, and I will help you determine which door is right for you.
How fire protective are Smith Safes?
Our safes and vault doors offer different degrees of fire protection. A basic safe or vault door will offer some protection from heat and smoke. We have different options like fire seal and insulation that will keep your valuables very well protected from extreme heat and smoke. We can make our safes and vault doors completely air tight to be completely protected from smoke. We have photographic evidence of how well our safes hold up to house fires. The outside of the safe will have damaged to the paint, but objects on the inside will be well protected. Call me to discuss our different levels of fire protection to determine which of our options will best suite your needs.
What locations do you do installations?
We offer installations across the continental USA. We have a seasoned professional installer who will deliver the vault door to your home and complete the installation from start to finish. This does have a fee based on the delivery distance. There are options like the easy install vault door that is extremely easy to install yourself. This vault door still offers the same high level of protection from the elements and criminals, but it is much easier to install compared to the standard vault doors. It is important to note that attempting to handle these very heavy vault doors can be very dangerous. We suggest that you let us professionally install our vault doors, especially when you are considering the MAGNUM VAULT DOOR, or MAGNUM EXTREME VAULT DOOR, or the MAGNUM EXTREME DELUXE VAULT DOOR.
Do I need schematics / prints?
Visit the prints page on our website to download full PDF schematics of our doors.
What size should I frame the rough opening?
- STOCK - Heavy, Magnum or Magnum Extreme Vault Doors = 82” x 43 ¾”
- STOCK - Standard Vault Door = 79 ¼” x 39 ¼”
- STOCK - Light Vault Door = 70 ½” x 35”
- CUSTOM ? – Yes, we do custom sizes, call me for rough opening details.
What happen when the door has been built and ready to ship?
When your door is completed I will call you before we ship the door. During that call I will give you a tracking number so you will know the day the door will be delivered. Keep in mind if you have Smith Security install the door we will let you know the date and hour when we will be on site to install the door.
What should I do when the vault door is delivered?
Check for any damage and if there is, mark damaged on the freight bill. NOTE: A. The door will not function properly laying down. B. Do not force handle.
How do I install my new vault door?
Moving the door is the hard part if you need any ideas please call me. We offer nationwide installation to save your back. You will need to stand up the door to remove the full inside flange or brackets and carry them inside the room. Once the door is in place just finger tighten all of the bolts, you may need to use a punch to line the holes up with the full inside flange, if you have the brackets they will be marked with dots to which corner they go to.
Next, pull the top lynch pin that is behind the top inside panel this will unhook your lock to make it easier to fit the door. Do Not Over Tighten The Bolts !
Keep running the plungers in and out as you tighten the bolts and once the plungers start to not fit in the holes stop tightening the bolts or you may have to back them off. If the door does not lay flat against the door stop you may have to tweak the door, this is done by placing a block of wood at the bottom of the frame and then gently slam the door on to the wood and this will move the top into place, if the bottom in hanging out just put the wood at the top.
My door has a digital lock with a battery, when do I change the battery?
Always have the door opened when you change the battery. Lightly bump the keypad up a half an inch to be lifted off the shoulder bolts. The battery will last 3-7 years and always use an Energizer battery.
Questions About Ordering
How do I place an order ?
Once you know what you want all I need is $500 check or credit card to lock in a date for completion. The remaining balance will be charged and additional 3% if you use a credit card; as personal check would be fine.
Mail checks to:
- Smith Security Safe Inc.
- P.O. Box 185
- Tontogany Ohio 43565
Q. I have other questions? A. Please give me a call or send me an email.
Thank you for visiting my website! Please contact me, Doug Smith, when thinking about buying a vault door or gun safe.
- Doug Smith, Owner