Shipping Policy

Effective Date: 10/20/23

This Shipping Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

  • In-Store Pickup - In-store and curbside pickup is available for Contact Smith Security Safes for details. Pickups are available Monday-Friday 9-4M EST

  • Free Shipping - We offer free shipping on all orders placed on our online store, shop.smithsecuritysafes.com. Shipping for items purchased via email and over-the-phone are calculated on a case by case basis and are not included in the base price. Shipping covers purchases made in the contiguous 48 states of the United in non-remote locations. We reserve the right to add surcharges to the shipping costs if the locations are remote, the delivery is above and beyond the normal limitations of LTL carriers, or for any reasons not outlined in this document.

DO YOU DELIVER INTERNATIONALLY?

International shipping is available upon request. Shipping surcharges will be applied to cover shipping, packaging customs, duties, and any incurred expenses not listed in this policy. International shipping is approved on a case by case basis. The Company reserves the right to reject any purchase made outside of the contiguous 48 states of the United States.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return and Refund Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 800-521-0335

Email: jami@smithsecuritysafes.com